Return Policy PDF Print E-mail

Here at Wake N Skate we strive to provide our customers with the best price for products they really want. The Wake N Skate Staff uses the products we sell as a demonstration of the confidence we have in our inventory and further guarantee buyer satisfaction. At Wake N Skate we want you to be completely satisfied with the products we sell.  If you are not completely satisfied for any reason, please return the unopened and unused merchandise within one year for a full refund or exchange.  Faulty or used merchandise must be returned within 30 days for a refund or exchange; these items will be inspected and we may apply a handling fee of up to 20% of the items value.  A refund less shipping and handling will be applied to the original form of payment, or an exchange item will be sent promptly if requested.  When returning clothing and other apparel, it must be in new condition, unworn, and in the original package with all inserts and tags attached. To return the merchandise please ship it back to us using the return shipment paper included with the package sent to your shipping address care of:

Wake N Skate (Return Center)
16440 Booker T Washington Hwy. Unit 301
Moneta, VA 24121

Please indicate the reason for return and specify if you would like us to refund your payment for the full amount (No Partial Refunds) or exchange for another item.  For your protection please insure your package for its full value.  Unfortunately we cannot accept parcels sent freight collect or COD.  Refused shipments are subject to a 20% restocking fee, and original shipping and handling will not be refunded on refusals.

If your item arrives damaged, please keep all boxes and packing materials and immediately contact Customer Service at 1-877-721-9253 We hope you enjoy your latest purchase and will visit our site again soon. Feel free to contact us toll free 1-877-721-WAKE or email your account rep at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or Click Here

 
 
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